INFORMATION FOR CURRENT STUDENTS

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Student Policies and Information

 

If you are a new or current ColdRush student, the policies, procedures, and basic need to know information is below…

 

 

Our Philosophy

We believe that all students learn best when there is mutual respect. We consider it our responsibility to find the teaching methods that reach each individual student, not the other way around. We believe that coaching is a privilege and that coaches have a responsibility to be excellent educators as well as exceptional role models. We believe our students playing recreationally have personal goals that are just as important as those of our NHL students. We know that success is reached only when students are encouraged to push themselves to the point of failure. We expect our skaters to always give 100% effort, and we are committed to doing the same.

 

 

Student Registration

Each season all students must fill out a registration form, agree to all policies, and sign all waivers before beginning lessons.  

 

 

What to Wear

ALL PROGRAMS:  ColdRush jerseys or any team jerseys may be worn for semi-private and private lessons and the Intensive program in Arlington. While not required, lesson students that would like to purchase a ColdRush jersey can do so by contacting lessons@coldrushhockey.com. ColdRush jerseys are included in the cost of ColdRush camps, Summer Group Instruction, and Spring Group Instruction, and only ColdRush jerseys should be worn for these programs. 
*While a student may wear any team jersey to their semi-private and private lessons and Arlington Intensive program,  jerseys that represent any hockey school other than ColdRush are never permitted during ColdRush instructional sessions.

HOCKEY SKILLS LESSONS, CAMPS, & SPRING TRAINING– Full gear is required.

HOCKEY SKATING LESSONS– Helmet, gloves, shin guards, mouth guard, and stick* are required. Full gear is encouraged. (*While the majority of our lessons are taught on private lesson ice a few are on public sessions. Hockey sticks are not permitted on public sessions)

GOALIES:  We recommend that peewee and younger goalies wear skater gear to all instructional programs unless they are taking shots or otherwise advised by their instructor. Bantam goalies please ask your instructor.  Midget and older goalies may wear full goalie gear, but this gear is NEVER to be used as an excuse to skip a drill or push at a lesser pace than the rest of the students on the ice! 

 

Rules

BE RESPECTFUL. All ColdRush students and parents are expected to treat lesson mates, fellow parents, ColdRush & rink staff, & other rink patrons with respect. Inappropriate language, spitting on the ice, talking negatively about other players or coaches, yelling, rude or disrespectful behavior is not tolerated.  

TRY! Effort is our primary expectation. Talent and experience are not pre-requisites, but self-motivation is! Students unwilling to try their best will be removed from the schedule regardless of parent/coach wishes.

 

 Inclement Weather Policy
***WE DO NOT FOLLOW THE SCHOOLS! ***
When the weather is inclement and travel to the rink is dangerous we will cancel our lessons.  We do NOT base our cancellations on the schools’ decisions so please check our website whenever the weather is questionable.  In the event of a cancellation we will make the announcement through twitter by 5AM for morning lessons and by NOON for afternoon lessons.  Our tweets are visible in the bottom right corner of our website home page.
If  we have not cancelled lessons but you believe the roads are unsafe, use your own best judgment.  You will not be penalized for missed lessons due to inclement weather as long as you submit a cancellation BEFORE your lesson time.

 

Paying for Your Lessons

LESSON FEES: Summer Camps, Spring and Summer Group Instruction, and Arlington Intensive are all pay in advance programs which include the cost of the ice.  For ColdRush semi-private and private lessons, statements are sent monthly by email around the 5th of each month for instruction received the previous month. Late fees will be applied to accounts that are more than 30 days past due.  If at any time you experience a hardship and need an extension to pay please contact us directly so we can work out an arrangement.  Accounts that are 60 days past due will be suspended from participation until payment is satisfied in full or other arrangements have been made.

ICE FEES:  The ice where students take their lessons is a separate charge. For our group summer and spring and Intensive program in Arlington, we include this fee and pay it on behalf of the student to the rink. For the semi-private and private lessons, that fee must be paid directly to the ice rink by the student. 

 

 

Canceling a Lesson

All of our pay-in-advance programs such as ColdRush Camps, Spring and Summer group instruction, Intensive, etc. have stated cancellation policies on the registration forms. For most of our pay-in-advance programs we build in a free day (sometimes more) to allow for occasional student cancellations.

For our semi-private lessons students are excused from payment for missed lessons as long as the cancellation is submitted at least 24 hours before the scheduled lesson.  In the case of an emergency or acute illness, notification prior to the lesson will be sufficient as long as extenuating circumstances are explained in the message.

Other forms of notification, such as telling your instructor or sending a text or email, while appreciated, will not serve as officially cancelling your lesson.

***  Students will be charged full price for lessons that are not cancelled according to policy!
***  Excessive cancellations, even excused cancellations, may result in the loss of your lesson spot.

Please use the cancellation link below for ALL cancellations! 

cancel lesson

 

Surrendering/Discontinuing Your WeeklyLessons

Discontinuing your lesson:  If you find it necessary to discontinue your lessons for the season, we require two weeks advanced notice by email.  Please email us at cancellation@ColdRushHockey.com and put “Discontinue Lessons” in the subject line, and the reason you are discontinuing your lesson in the body of the message.  If you do not receive an email confirming that your message was received within 24 hours, please send your message again.
Suspending your lesson:  If your student is injured or has an extenuating circumstance which requires that they suspend their lesson for an extended period of time, please send a message to cancellation@coldrushhockey.com, put “suspend lessons” in the subject line, and explain the circumstances in the body of the email.  In many cases we are able to place a long term sub in suspended lesson spot until the student is able to return.

 

 

Waivers

 

Liability Waiver
          
Photo Waiver

 

All Lessons are Subject to Change

We strive to create a lesson environment that maximizes the learning potential for each skater. That is the reason that every lesson is considered a temporary lesson until the instructor, student, and parent are satisfied that the lesson is a fit. Most changes occur early in the season, however, occasionally we will ask a skater to switch later in the year if it becomes apparent that he or she would benefit from a different lesson group.

 

 

Contact Information

New Student Inquiries:  IF YOU WOULD LIKE PRIVATE/SEMI-PRIVATE COLDRUSH LESSONS PLEASE DO NOT CONTACT COLDRUSH STAFF DIRECTLY!!!
To become a ColdRush student, there is only one way…use this link: 

Sign-up

General information: Email Us  

Scheduling, camps/clinics, team training: Lessons@ColdRushHockey.com

Questions regarding your statement: Billing@ColdRushHockey.com

Direct line to ColdRush, Business Manager, Kimberly Harter: Kimberly@ColdRushHockey.com

 

To cancel your lesson click here:  

Cancel Lesson
 

 

You don’t have to be tough to have a dream. You have to be tough to push through the nightmares that make it come true. ~ColdRush